Aurora Bank FSB (not to be confused with Aurora Bank & Trust, a Wintrust Community Bank, and Aurora Financial), continues to exist despite the fact that it has sold most of its mortgage servicing business to Nationstar and other servicers.
Headquartered in Wilmington, Delaware, Aurora Bank came into existence in 1921 under the name of Delaware Savings and Loan Association. Later on, it became an FDIC-insured bank and came to be known as Aurora Bank. It was owned by Lehman Brothers.
Nationstar has purchased not just the mortgage servicing rights of Aurora Bank, but also its wholly owned subsidiary known as Aurora Loan Services LLC. As a result, existing borrowers of Aurora Bank or any of its subsidiaries should contact Nationstar for mortgage payment and customer service related issues.
Aurora Bank Mortgage Payment
Homeowners can sign up at the official website of Nationstar to register for online payment options. Using their login details, they can sign in anytime to pay their mortgages from home or office. This is the most convenient option for most borrowers.
Those who are not computer savvy can find other payment options, too. For example, they can pay by Western Union or MoneyGram Express. However, they must note that these options might be chargeable.
It is also possible to make payment by mail at no extra cost. The mailing address for Aurora Bank mortgage customers is as follows.
Mail to: Nationstar Mortgage
P.O. Box 650783
Dallas, TX 75265-0783
Aurora Bank Mortgage Customer Service
Aurora Bank mortgage customers can call 1-888-480-2432 Monday through Thursday between 8:00 am and 8:00 pm CST and on Friday between 8:00 am and 6:00 pm CST. This is the Nationstar customer service phone number, which an existing borrower from Aurora Bank can also dial.
You can also mail your complaints and feedbacks to the following.
8950 Cypress Waters Boulevard
Coppell, TX 75019