Fifth Third mortgage customer service is just a call away. You can dial 1-866-351-5353 if you want to apply for a new mortgage or refinance loan. An existing Fifth Third customer can call 1-800-972-3030 to obtain assistance pertaining to their payment related queries.
Moreover, you can send a secure email using your online mortgage account to enquire about anything related to your loan. Furthermore, it is possible to find a branch or store in your neighborhood where you can meet a mortgage loan specialist personally.
Who to call if you are facing a Financial Hardship?
A number of hardship options exist at Fifth Third bank, which you can discuss with a qualified officer by calling 1-866-601-6391. You may be eligible to qualify for any of these options.
- Mortgage Modification: A modification in your mortgage entails a reduction in interest rate or an extension in the term of the loan, or both. In any case, you will be benefited with a reduced monthly payment. Moreover, it is also possible to add the delinquent interest amount to the unpaid principal balance or defer past due interest.
- Repayment Plan: Under this plan, you are allowed to resume your regular monthly payments along with a portion of the past due payments.
- Partial Claim: If you have mortgage insurance in place, you might qualify for an interest-free loan, so that you can make your account current.
- Short Sale: If you can’t keep your home, you might want to sell it to pay your debt. If your property is worth less than you owe in debt, then your lender might allow you to sell it for less to avoid foreclosure. This is called short sale.
- Assumption: It is possible to transfer the title of your home to a qualified buyer even if your mortgage is non-assumable.
- Deed in Lieu: It is also possible to hand over the title of your property to Fifth Third bank as settlement for the debt. The bank will be happy to do so to avoid the need of expensive foreclosure proceedings.
- Forbearance: The bank may agree not to take a legal action if you make satisfactory arrangements to bring your overdue mortgage payments up to date.