PHH Mortgage Corporation, a subsidiary of PHH Corporation, originates, processes, and services residential mortgage loans while offering a range of other services including correspondent lending, private label solutions, loan sub servicing, and relocation services.
Headquartered in Mount Laurel, New Jersey, the company maintains offices at several locations including Dallas, Houston, Los Angeles, Boston and Orlando. It generally offers fixed rate mortgages and adjustable rate mortgages for all customers.
PHH Mortgage Payment Address and Customer Service
If you are a new client, you can call (800)210-8849 for queries related to application.
For questions relating to your current mortgage, you can contact customer care department by phone, email or mail. The phone number to call is 800-449-8767 and the email ID to use for consumer complaints is customerservice@mortgageservices.com.
The following is the mailing address to send your mortgage payment.
P.O. Box 5452 Mount Laurel,
New Jersey 08054-5452
If you are not satisfied with the response of customer service representative, you can contact an escalation specialist by dialing (800) 210-8849 between 8:30 a.m. and 5:00 p.m. ET.
The following is the address of its Florida office.
PHH Mortgage Services P.O. Box 66002
Lawrenceville, NJ 08648
Recently, PHH is reported to have lost a sub servicing contract with HSBC, forcing it to lay off several employees and stop doing business at its Amherst office. As a result, it expects to consolidate all of its mortgage origination work in Jacksonville.
Grace Period Payment
PHH mortgage offers 15-days grace period for your payment. If you submit your payment after 15 days of due date you will have to pay with late fees. If a customer pays his mortgage 2 or 3 months late, that is very serious matter. You should pay your each and every installment on time to avoid bad credit score.
SpeedPay and Online Payment
Many big and small banks and credit unions outsource loan processing and servicing to PHH, making it one of the largest servicers of home loans in the country.
Moreover, it is common for a lender or a loan originator to sell loans to a mortgage servicer. If PHH happens to own your loan, then you need to send payments to this company instead of the lender that originated your loan.
You can pay your mortgages either by phone or online. To pay by Speed pay, you can call (800) 210-8849 for a quick one-time payment through Western Union SpeedPay. To use online payment options, you should visit mortgagequestions.com, the online mortgage service center for PHH.
In every payment through western union you need city code. You can use for PHH mortgage City code: PHHUS and State code: NJ. You can use SIC Code: 6162 and NAICS Code: 522390 for moneygram code.
You must have correct login details to enter mortgagequestions.com, which is a website to access service center online. You need to sign up before you can log in to your account and view details on payment history, escrow, interest and taxes, and PMI.
You can also set up auto pay to allow the service center to deduct the amount of your monthly payment automatically from a checking or savings account.
If you want to pay off early or make extra payments, you need to contact the mortgage servicing department for a payoff quote. You can ask anything about your existing mortgage, including mortgage payoff, by calling the phone number 800-449-8767.
You can call the same number for any servicing-related issues, including problems with mortgagequestions.com login page.
Previous ArticleSunTrust Mortgage Next Article BB&T Mortgage Modification