USAA Mortgage – Payment and Customer Service

USAA is known as an originator of chiefly VA Loans, although it has other home loan products also, including 15- and 30-year conventional mortgages at fixed rates and a special program for first-time homebuyers that allow very little down payment and low upfront costs.

Based in Texas, the United Services Automobile Association, popularly known as USAA, came into being in 1922 with an objective to serve members of armed forces, war veterans and their immediate families. It also pioneered the concept of direct marketing and made available its membership to its targeted clientele base through its own employees rather than agents.

One of the most sought-after lenders in the nation, USAA is known for its low interest rates and flexible loan terms. Customers are also happy with its low fees and almost negligible upfront costs. Reviewers hailed it for its innovative loan programs for first-time home buyers. However, not all reviews are positive and there are customers who are critical of its customer service.

USAA Mortgage Payment

USAA doesn’t services the loan that it originates. As a result, you need to contact one of the servicers that the company has partnered with. Please check your documents to know the name of your servicers.

You can pay mortgages online or send payments to a mailing address. To know more about your servicer’s mortgage payment address, you can refer to the following resources available at our website.

The mailing address to contact the bank for its normal banking services is as follows.

USAA Federal Savings Bank 10750 McDermott Freeway

San Antonio, TX 78288-9876

Leave a Comment

Your email address will not be published. Required fields are marked *