BB&T maintains a nationwide network of over 2,000 branches, each offering a wide variety of consumer and commercial banking services, including home mortgages and insurance products. The headquarters of the company is located in Winston-Salem, N.C. The acronym BBT stands for Branch Banking & Trust.
BB&T customer service is recognized for outstanding client satisfaction by several industry watchdogs. The 24×7 automated phone banking service keeps everything at your finger tips, be it information regarding your mortgage account or any other account with the bank.
This phone number is 800-Bank-BBT (800-226-5228).
Existing customers who need information related to a mortgage servicing issue can call 800-295-5744.
BB&T Mortgage Payment Customer Service
Mortgage payment is possible online as well as by mail.
How to pay mortgages online?
Here is how to pay BB&T mortgage online, 24 hours a day, 7 days a week, from anywhere.
- Register at BB&T online by signing up for online access to your mortgage account.
- Set up your login user name and password.
- Complete the registration process and wait until your account is activated.
- Visit the bank website and type in your username and password to sign in to your account.
- Pay current mortgages or set up automatic payments.
With access to your online mortgage account at BB&T, you can also customize email alerts, review year-end statements, view recent loan activities, see your amortization schedule, seek payoff information and update contact details.
While BB&T offers the best protection available online, you are advised to practice all recommended safety tips and stay protected from scams and frauds. Notice the green padlock in the URL bar when you open the bank website for payment, for example.
You can always contact BB&T mortgage payment customer service at 888-228-6654 for online login or any other issue. For other issues, you can dial the phone number of the bank’s mortgage servicing center, 800-295-5744.
Can I pay BB&T mortgage with credit card?
Not many lenders offer you the flexibility to pay mortgages with a credit card and BB&T is no exception. You can, however, find a few third-party solutions to pay mortgages with a credit card.
Where to send mortgage payments?
The mailing address to send your mortgage payments is as follows.
BB&T Mortgage Payment Center PO Box 580022
Charlotte, NC 28258-0022