Carrington Holding Company, LLC, headquartered in California, owns Carrington Mortgage Services (CMS), which came into existence in 2007 when the parent company bought the loan-servicing business of the then New Century Financial Corporation. Though the deal sparked a controversy and is still under investigation, it helped Carrington foray into the business of collecting mortgage debts.
CMS provides services nationwide, maintaining a strong loan servicing portfolio of nearly $11 billion, serviced through two brick-and-mortar locations. It is reported that Bank of America has sold a good portion of its mortgage servicing portfolio to Carrington Mortgage.
The company also originates new home loans and offers real estate brokerage and investment services. The types of home mortgage available at Carrington include conventional loans, FHA loans, jumbo loans, VA loans and USDA loans.
Carrington Mortgage Locations
The headquarters of the company is located at Anaheim in California.
Carrington Mortgage Services, LLC, 600 South Douglass Road,
Suites 110 & 200-A, Anaheim, CA 92806
The company address in Jacksonville is as follows.
Suites 201, 205-208, 8120 Nations Way,
Jacksonville, FL 32256
How to pay Carrington mortgage online?
Existing customers must register to obtain login username and password. The website is secure, but you are strongly advised to know and practice online login safety measures.
It is a good idea to use a mobile phone to access your account and do things like make payments, view statements, check payment status and make payoff request. With online and mobile payment options, you have latest information at your finger tips.
Carrington Mortgage Payment Address
Existing borrowers can pay mortgages online as well as through options like phone, Western Union, Money Gram, auto draft and mail.
The mailing addresses to send payments are as follows.
Ordinary Mail Carrington Mortgage Services, LLC P.O. Box 79001
Phoenix, AZ 85062-9001
Overnight Delivery Carrington Mortgage Services, LLC Cashiering Dept. 2-270 1600 South Douglass Road, Suites 110 & 200-A
Anaheim, CA 92806
Carrington Mortgage Customer Service Phone Numbers
You can pay by phone as well. Call 1.800.561.4567 to not just pay mortgages by phone, but also to request a payoff statement and seek information regarding escrow, insurance and property tax. This also serves as the customer service phone number for the existing mortgage customers of Carrington Mortgage.
Call (888) 267-0584 if you want to learn more about mortgage options available at Carrington. You can apply online or by phone as well.
For mortgage help, you can contact the loss mitigation department at 800.790.9502. Depending on your circumstances, you may be offered a home retention option, such as loan modification or forbearance, or are asked to contact the company’s short sale department at 888.507.6489. This might be the best you can do to avoid a foreclosure.
There is one more thing you could do in case of a foreclosure. Just call the above phone numbers to know whether Carrington Mortgage has a “cash for keys” offer. If this is so, the company may ask you to move within a very short time, promising you to pay a cash incentive if you do so.