Carrington Mortgage – Payment and Customer Service

Carrington Mortgage Services (CMS) holds a servicing profile of over $10 billion, operating at two different loan servicing locations. A subsidiary of Carrington Holding Company, LLC, it has branches all across the nation, originating new loans and providing servicing to existing loans.

The company is also engaged in real estate brokerage and is known to have been founded by some former Citigroup employees in 2003. Initially it started as a hedge fund that mainly invested in subprime mortgage debt and became a full-service real estate company only later.

Carrington Mortgage offers a range of home loan options for people with different needs. Among the options include conventional loans, FHA loans, jumbo loans, VA loans and USDA loans. The company has branches in almost all states of the nation.

In 2007, it bought the loan-servicing business of now defunct New Century Financial Corporation. The deal, which is currently under investigation, has made the firm get into the business of collecting mortgage debts.

Carrington Mortgage Payment

Existing borrowers can pay mortgages online as well as through options like phone, Western Union, Money Gram, auto draft and mail.

The mailing addresses to send payments are as follows.

Ordinary Mail Carrington Mortgage Services, LLC P.O. Box 79001

Phoenix, AZ 85062-9001

Overnight Delivery Carrington Mortgage Services, LLC Cashiering Dept. 2-270 1600 South Douglass Road, Suites 110 & 200-A

Anaheim, CA 92806

How to pay Carrington Mortgage online?

Borrowers can pay online by visiting the secure website of the company. They must have correct username and password to login and open their accounts. Once they have access to their accounts, they can easily make payments and also do things, such as view statements, check payment status, make payoff request and seek information about their current loans.

Carrington Mortgage Customer Service

The customer service phone number for homeowners is 1.800.561.4567. You can call this number to pay by phone, request a payoff statement, and ask questions related to escrow, insurance and property tax.

Borrowers facing hardships can contact the loss mitigation department at 800.790.9502. The representative might suggest a home retention option or ask you to contact the company’s short sale department at 888.507.6489 for process related to home selling.

New borrowers can call (888) 267-0584 to learn more about the loan options and begin application over the phone. One can also apply online at the website of the company.

Where is Carrington Mortgage located?

The headquarters address of the company is as follows: Carrington Mortgage Services, LLC, 600 South Douglass Road, Suites 110 & 200-A, Anaheim, CA 92806

Does Carrington Mortgage offer cash for keys?

After foreclosure, you may be able to live in the home for as many as six months and thus saving a lot on rent. A lender might approach you with a “cash for keys” offer, which promises to pay a cash incentive if you move within a relatively short amount of time. You will have to check with Carrington Mortgage if you may be offered a cash incentive if you are willing to leave the house on your own.

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