Central Mortgage Company – Payment, Customer Service

Central Mortgage Company is a wholly-owned subsidiary and a servicing arm of Arvest Bank, a leading bank and financial services provider in Arkansas, Oklahoma, Missouri and Kansas. You can contact the customer service department of Arvest Bank for new mortgages. Existing customers need to contact Central Mortgage Company’s customer service department for seeking account information and making mortgage payments.

Central Mortgage Company Payment

Home loan borrowers can make payments through a number of options. These options include online payment, pay by phone, pay by mail, coupon book, auto draft, and Western Union Payment.

To make payment by phone, you can call the customer service department of the company at either 800-366-2132 or 501-716-5600. Ensure that you call between 7:00 am and 8:00 pm, Central Time, Monday through Friday. The Saturday hours to contact the customer service for phone payment is from 8:00 am to 2:00 pm, Central Time. Also make it sure that you have your loan number and the last four digits of your SSN when making the call.

The mailing address to send your payments is as follows. Central Mortgage Company P.O. Box 8025

Little Rock, AR 72203-8025

You need a payment coupon to send your check by mail. Also your check must have your account number written on it. To order a coupon book, you need to log in to your account using your email address and password.

Note that sending your payment via Western Union can cost you a service fee.

The easiest, cheapest and safest way to pay your mortgages is to use the online payment gateway of Central Mortgage Company. To register for the same, you must provide your name, loan number, SSN, and property zip code. You will be able to set your password for Central Mortgage login after completing the registration steps.

Many services, such as creating auto draft, getting information about 1098 and requesting a payoff statement, will require you to sign in first. So, you are better off completing the registration process and getting your mortgage login details.

Central Mortgage Company Customer Service

The customer service phone number to talk to a representative of Central Mortgage Company is 800-366-2132. The automated voice response line is accessible 24×7, helping you with information regarding your mortgage loan. To talk to a live person, however, you must call between 7:00 am and 8:00 pm, CT, Monday through Friday, and between 8:00 am and 2:00 pm, CT, on Saturday.

The company’s fax number is 501-716-5763, which you can use to send your payoff request. The company can send you the written payoff quote either by mail or fax, but you can call the customer service number also to place your request.

Borrowers facing financial hardships or seeking mortgage assistance, too, can call the customer service phone number. For more personalized assistance, you can talk to a Homeowners Assistance Counselor at 800-366-2132 extension 5609.

The customer service mailing address for general correspondence is as follows.

Central Mortgage Company 801 John Barrow Rd. Ste. 1

Little Rock, AR 72205

The following is the Central Mortgage Company mortgagee clause.

Central Mortgage Company Its Successors and/or Assigns, ATIMA 801 John Barrow Rd. Ste. 1,

Little Rock, AR 72205

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