Cimarron Mortgage – Payment and Customer Service

Cimarron Mortgage is owned by Community Trust Financial Corporation, a financial holding company based in Louisiana. Another company owned by Community Trust Financial Corporation is Community Trust Bank, which was originally established as the Bank of Choudrant in Louisiana.

As a matter of fact, Cimarron Mortgage is considered as the mortgage servicing division of Community Trust Bank, which offers an array of financial services for individuals and businesses.

It was only in 2011 that Cimarron became a subsidiary of Community Trust Financial Corporation. Prior to that, it maintained its individual existence with headquarters in Jackson, MS. It was founded in 1992 as a mortgage origination and servicing company.

Cimarron Mortgage Payment

Cimarron mortgage payments can be made conveniently through the company’s online banking portal. You need to sign in using your secure login Id and password. If you don’t have registered yet for online access to your account, you can do so by contacting the customer service department of the company.

Alternatively, you can also visit and click “Register here” to initiate the registration process. You must provide your name, account number (found on your monthly billing statement), SSN, and mailing address zip code.

You will be prompted to create your User ID and Password. For enhanced security, you will also be asked to select a security image and set up security questions. Once you have Cimarron mortgage login details, you can easily pay your mortgages and do a variety of activities from anywhere anytime.

Cimarron Mortgage Customer Service

The mortgage customer service phone number is 1-800-949-6699. You can call this number from 8:00 am to 5:00 pm, CT, Monday through Friday to contact Cimarron customer service center for a number of services. These may include the following.

  • Set up mortgage login and gain online access to your mortgage account
  • Inquire about extra payments to the principal balance of your loan
  • Request for a copy of your year-end statement if you have not received it by Feb 21
  • Get assistance in obtaining a payoff quote in case you are not enrolled for online access

Existing customers can also contact Cimarron Mortgage Company by email and ordinary mail. The email ID to send your queries is The mailing address to contact the company’s customer service center is as follows.

Cimarron Mortgage PO Box 12830

Jackson, MS 39236-2830

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