PennyMac Mortgage Payment Address and Customer Service

Headquartered in Moorpark, California, PennyMac is regarded as one of the largest mortgage originators and servicers in the region, with a servicing portfolio of more than 300 thousand loans worth about $80 billion.

A subsidiary of PennyMac Financial Services, the company consists of three main business units – correspondent lending, retail lending and loan servicing. It is, in fact, among the largest non-bank correspondent lenders in the nation.

PennyMac has no brick and mortar branches, yet it is served by more than 1,300 employees who interact with customers through Internet and phone, making new loans and servicing existing borrowers.

PennyMac Mortgage Payment

Borrowers have many options to make payments at PennyMac. They can log in to their account and make payment online or choose to pay by phone, mail or Western Union. Please note that some options might incur a fee.

Online users must note that the payment portal of the company has changed. So, they need to register again in order to be able to sign in and use it for account access and mortgage payment.

Once you gain access to your account, you can make a payment, view account details, update personal information and set up Auto Pay. It is advisable to set auto payment method for monthly pay. Don’t wait grace period, sometimes it exceeds due date. With online access, you can conveniently make payments using your computer, tablet or phone, from anywhere, anytime.

Phone payment is possible and users are offered with two choices. While it is free to use the automated phone system, they may have to pay a small fee when they need to speak with a customer service representative. The phone number to avail this service is (800) 777-4001. You can pay your mortgage by Western Union for speedpay delivery. You only need loan number to complete your payment.

Borrowers can also make payments by mailing address. PennyMac Loan Services, LLC PO Box 30597

Los Angeles, CA 90030-0597

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