Pulte Mortgage, a wholly owned subsidiary of PulteGroup, Inc., has offered lending services to over 400,000 customers. The company’s home office is located in Englewood, Colorado and it has been operating since 1972.
The company provides financing options for new home construction for customers and clients of Centex, Pulte Homes, DiVosta, Del Webb and Fox & Jacobs.
A unique service offered by the company is that it assigns personal loan consultants who can help you select a financing option that fits your financial situation. These consultants will study your specific goals, needs and personal circumstances to recommend you the best financing option for you.
Pulte Mortgage offers two ways to begin the loan process – online through its interactive website or through mail. Once your loan information is received by the company, an appointment with a loan consultant will be scheduled.
Your loan consultant will then contact you and review your information and discuss your needs and individual circumstances. This loan consultant will provide you the required loan disclosure documents.
Once the company has made a decision, a loan processor will inform you regarding your credit approval and he/she will work with you towards the closing. This loan processor will work with your Centex, Pulte Homes, Del Webb, or DiVosta representative to select a closing date and time for your loan.
At the closing of your loan, the Escrow Agent or the Title Company will explain all the documents and answer all your questions.
Pulte Mortgage Customer Service
The company is more than willing to accommodate whether you want to communicate on the Web, over the phone, or via e-mail or mail.
For any questions or complaints about your mortgage payment, you can contact the customer care team by calling (800) 488-0053, available from Monday to Thursday between 8:00am – 4:00pm MT, and Friday between 8:00am – 11:00am & 1:00pm – 4:00pm MT.
You can also call 866-236-8165 for general enquiries or send in your queries and complaints at mortgagewebsupport@pulte.com.
Pulte Mortgage Payment
Pulte sends a mortgage statement every month for you to make your next payment. The company offers several ways to make your monthly mortgage payments.
You can send your check payable to the company by regular mail at: Pulte Mortgage LLC, P.O. Box 5224 Denver, CO 80217-5224
Attention: Cashiering