Springleaf Financial Services – Mortgage Payment and Customer Service

Based in Evansville, Indiana, Springleaf Financial Services is a financial company that provides consumer lending, credit insurance, and several credit related products.

The company was founded in 1920 and it was formerly known as American General Finance. Springleaf Financial started as an underwriting company for sales of motor vehicles.

At present, Fortress Investment Group and AIG are the majority owners of Springleaf Financial Services and the company is a well-known provider of personal loans and auto loans in the country.

The company does not provide mortgages or home loan products as such, but it offers various mortgage payment solutions to eligible homeowners who are facing hardship in keeping up with their mortgage payments.

Springleaf Financial Mortgage Payment Solutions

If you are finding it hard to make your current mortgage payments due to certain situation beyond your control, Springleaf may be able to help you with a payment solution that will allow you to keep your home.

You can call 1-866-698-8332 and speak with experienced representatives of the company who will discuss available options for you. Be prepared as you may be asked to download and complete a loss mitigation application form and offer income proof.

One of the solutions that you may get is Cure Agreement, which is an option that allows a homeowner to repay a part of the delinquency every month along with the current monthly payments.

Loan modification is another solution where your mortgage term will be restructured in such a way that you will have a reasonable monthly payment by avoiding paying arrearages. The terms of your fixed rate mortgage or adjustable rate mortgage may be modified with this mortgage payment solution.

Springleaf Financial Mortgage Customer Service

Whatever be your situation, Springleaf executives will work with you and find out the best solution for you. To get a better understanding of your present financial condition, the company may ask you to provide your most recent pay stubs, W-2, bank statements, and tax return documents.

On the other hand, there are many HUD approved non-profit organizations that are well experienced in providing home ownership counseling and you may be eligible for such counseling.

You can call at 1-800-569-4287 and obtain the names and contact numbers of such HUD approved agencies. You can also contact the HOPE Foundation by calling 1-888-995-HOPE (4673) and speak with experienced counselors.

Existing mortgage account holders can call (866) 698-8332 from Monday to Friday, between 7am-7pm (Central), and talk with Springleaf executives regarding their mortgage. They can also mail their queries at:

Mailing Address Springleaf Finance, Inc. 601 N.W. 2nd St. Evansville, IN 47708 Online Support & Concerns

(800) 325-2146

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