On October 4, 2018, Ocwen Financial Corporation completed the purchase of PHH Corporation, a mortgage platform with established servicing and origination recapture capabilities. PHH Mortgage Corporation is now a wholly-owned subsidiary of Ocwen and continues to operate as the PHH Mortgage Corporation.
Based in Dunwoody, Georgia, Ocwen Financial Corporation is licensed to provide mortgage loan servicing across the nation. It is, in fact, one of the largest servicers of subprime mortgages and residential mortgages in the US, with over $400 billion worth of residential loan and servicing portfolio.
Founded in 1988, the company began by servicing residential mortgage loans, and then expanded to include subprime mortgages in its portfolio, becoming one of the top four providers of subprime servicing by 2010. Today, it is regarded as one of the biggest non-bank servicers of US mortgages.
Ocwen Mortgage Payment and Address
Ocwen became a leading mortgage servicing provider by pursuing an ambitious path of acquisition and buying the rights to service. For example, it bought various servicing rights portfolio from loan originators like OneWest Bank, Residential Capital, Aurora Bank, and Barclays Bank PLC during the past 5 years of its existence.
The borrowers can make payment online at the website of the company. Please note the erstwhile Ocwen Mortgage Bank Site (ocwen.mortgagebanksite.com) is no longer active. Instead, the customers need to log on to ocwencustomers.com. You can find the link from the official website ocwen.com, but you must have prior registration to use the online payment gateway.
Alternatively, borrowers can pay mortgages by visiting a brick and mortar branch or sending a check to the following mailing address.
P.O. Box 6440
Carol Stream IL 60197-6440
Borrowers who are facing financial hardships should contact customer service for mortgage assistance, such as HAMP, HARP and HAFA. The mailing address to send your documents relating to financial hardships is as follows.
1661 Worthington Road, Ste 100
West Palm Beach, FL 33409
Ocwen Mortgage Customer Service
Ocwen Financial Corporation has offices in Florida, Texas, Iowa, U.S Virgin Islands, and Washington, D.C. Besides, it also has support operations in Philippines and India. Call (800) 746-2936 to contact the customer service department of Ocwen Loan Servicing, LLC for anything related to account inquiry, payment login, mortgage assistance and real estate buy and sale.
If you need specific information pertaining to payment history, reinstatement quote, W9 Form and payoff quote, you must sign in to your account, providing loan number, Social Security Number, and property zip code. To download loan modification and short sale packages, you just need to visit the official website of the company.
Please note that the customer service phone number is active Monday through Friday 8:00 am to 9:00 pm, Saturday 8:00 am to 5:00 pm and Sunday 9:00 am to 9:00 pm ET. The fax number is (407) 737-5171 and the mailing address for general complaints is as follows.
Ocwen Loan Servicing, LLC P.O. Box 785016
Orlando, FL 32878