Benchmark Mortgage


Benchmark Mortgage is a nationwide lender with branches in about 22 states. Headquartered in Dallas, Texas, it describes itself as a community of mortgage professionals who claim to have over 15 years of experience in the industry.

The people at Benchmark Mortgage try to create a niche by continually monitoring their clients’ loans and the market, giving them the best product to fit their typical needs. The lifetime loan, as the company calls it, is characterized with features like yearly reviews and anytime customer service.

Benchmark Mortgage is said to be one of the fastest growing loan originators in the nation with 45 branches nationwide. The company can process the loan in as little as 15 days. Moreover, it has over 250 loan programs on offer.

Benchmark Mortgage Payment

Existing clients can make payment online through a secure portal. The online account access also enables borrowers to review loan information, view escrow and transaction histories, contact customer service and seek information to pay by other methods, such by phone or by mail.

For login or online account access issues, you can dial toll free (877) 629-6996, Monday through Friday, 8:30 am to 8:00 pm ET.

You can call the customer service number to know who your servicer is. You can also send an email to the loan servicing department of the company.

Benchmark Mortgage Customer Service

The customer service phone number at Benchmark Mortgage is 1-972-398-7676. You can call this number to talk to a loan servicing professional or know which company is your loan servicer.

The email address to contact the loan servicing department of the company is

For insurance claim, you can call (866) 222-8118 to obtain updated information.

The mailing address to send your insurance claim adjustment report is as follows.
Loan Servicing
Attn: Loss Draft Claims
1323 Celebration Blvd
Florence, SC 29501

The corporate headquarters address of Benchmark Mortgage is as follows.
Ark-La-Tex Financial Services, LLC
5160 Tennyson Pkwy
Suite 2000W
Plano, TX 75024
Phone: 972-398-7676


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